Ascentive | Get the most out of your PC

Contact Us | Sitemap | Privacy
 Home >> Support

Welcome to Ascentive's Support Center!Customer Testimonial

Product Support

Looking for some direction?

If you have a question or need assistance with your subscription service,
be sure to check out the links above for the FAQ, Error Messages, and Download Center.

* Business & Corporate Clients, please click here.

If you cannot find the answer you are looking for please let us know!
Ascentive guarantees top-notch support and service to our customers.

Renewal Email Notification Error

Customers contacting support about an email renewal notice please read the following.

If you received an automated Renewal email between December 11th and December 13th, this message was sent in error. We accidentally sent out a renewal notice to our entire customer and friends email list, instead of only the customers that are part of our automated renewal program. If you received this email from Ascentive between December 11th and December 13th please disregard this notification. If you received an automated renewal notice prior to Dec 11th or after Dec 14th and wish to cancel your subscription please use the following form. We apologize for any confusion. Sincerely Ascentive Support

Customer Support for Home Users

What product do you need help with? Click on the links below for user guides, information on how to download & install, and more!

ActiveSpeed
– About
– FAQ
– Download
PC SpeedScan
– About
– FAQ
– Download

PC Scan & Sweep
– About
– FAQ
– Download
Spyware Striker
– About
– FAQ
– Download


WinRocket
– About
– FAQ
– Buy Now
RAMrocket
– About
– FAQ
– Buy Now

Greenlight Guardian
– About
– FAQ
– Buy Now
BeAware
– About
– FAQ
– Buy Now


Business & Corporate Clients

Here at Ascentive, we know how valuable your time is. We are dedicated to providing quality support to our Business and Corporate Clients right when they need it.

BeAware

BeAware Corporate Edition:

We have a dedicated site to assist customers with BeAware Corporate Edition. Click the links below to access online product information 24 hours a day.

Access Center

Visit the Customer Access Center to view your invoices, update your account information, and change or find your forgotten password.

Log In to your account Ascentive's Access Center

Common Problems

[ See All   ]

Troubleshooting

  • Download Help Download Help
    Need some help getting your software downloaded? If you aren't sure where to get started, or just need a replacement, check out our Download Center!
  • Frequently Asked Questions Frequently Asked Questions
    Need some clarification about some of our products or services?
  • Error Messages Error Messages
    Get immediate help if you see an error message.

Replace your Lost Programs

Free replacements for premium subscribers and EDS members are available.

Visit our Replacement Center Visit our Replacement Center

Can't Find What You Are Looking For?

E-mail our Support
Department for Help!
Ascentive Representatives are available to answer your email inquiries!

Monday – Sunday
9am – 9pm EST*

[*Excluding Major Holidays]