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Our experienced sales & support teams are ready to assist you.
Customer Support for Home Users
Ascentive guarantees top-notch support and service to our customers.
 Customer Service Rating by LivePerson
Technical Support:
We have a dedicated support site that contains FAQs, Product Manuals, and more. Click the links below to find answers to all of your questions right now.
 Product Manuals
 Troubleshooting
 FAQs
Customer Sales & Billing Questions:
Email our Billing & Sales Department 24 hours a day. Responses will be sent the next business day.
Business & Corporate Clients
Here at Ascentive, we know how valuable your time is. We are dedicated to providing quality support to our Business and Corporate Clients right when they need it.
Enterprise & Corporate
Technical Support:
All of our Business & Corporate Customers are assigned a dedicated support technician at the time of purchase. To request a duplicate copy of your support information use the links above.
BeAware Corporate Edition:
We have a dedicated site to assist customers with BeAware Corporate Edition. Click the links below to access online product information 24 hours a day.
 FAQs
 Installation Guide
 Admin User Manual 6.5
 Admin User Manual 6.8
Additional Support:
For additional information about Ascentive, our products, services, partners, and more please contact us.