Contact Us

Have a Sales or Billing Question?

If you've exhausted our online resources and are still having a problem, then it's probably time to contact us for human help. However, please help us to serve you and all of our customers better by making sure you've used all the available options in the Product Support and FAQs page first. Almost all support requests are for common issues that are explained in these resources.

How can we help you?

• My downloads keep messing up! What can I do to get my programs?
• ActiveSpeed isn't speeding up my system.
• I need a replacement.
• BeAware is not recording.
• Are you seeing an Error Report or message?
• How do I cancel?
• I emailed Ascentive; why didn't I get a reply?
• I want to unsubscribe from your mailings.
• None of these.