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General Information

Livedrive Software

Which Operating Systems are Supported?

The Livedrive client is supported on multiple operating systems:

Windows XP and above
Windows Server 2003-2008

Mac OS X 10.6.8 and above

For all other operating systems (for example Linux) you can access stored files through the web portal.

Can I Use My Mobile Device to Access Livedrive?

You can access your Livedrive Cloud using our free apps!

The following devices are supported:

  • iOS - iPhone and iPad (OS 4.3 or later required) - UK App Store
  • Android - 2.4 or later required - UK Android Market Place
  • Windows 8 - Windows 8 computers and tablets*Windows 8 mobile app coming soon! - Windows 8 App Store

Where Can I Download the Software? How Do I Get Updates?


There are two ways to download the software. Links are in the email we sent and in the first screen of your web portal. To download updates, login to your software and click the download updates button.

Is There a File Size Limit When Uploading?

Livedrive does not have a file size limit when uploading files using your desktop software or via FTP, SFTP or Webdav.

*some 3rd party FTP clients have file size limits. Please check with your provider.

However there is a 2GB limit when uploading to your Briefcase via your web portal.

What are the Minimum Requirements for Livedrive?

Livedrive requirements for Windows and Mac are as follows:

  • Windows
  • 2003 or later (XP, Vista, 7 and 8), and Server 2003-2008.
  • 1 GHz Intel or equivalent CPU
  • 512 MB of RAM
  • Broadband Internet Connection
  • Internet Explorer 7 or higher/Firefox 2.0 or higher/Google Chrome
  • The latest versions of Java and Flash

  • Mac
  • OS X 10.6.8 or later
  • 1 GHz Intel or equivalent CPU
  • 512 MB of RAM
  • Broadband Internet Connection
  • Firefox 2.0 or higher/Google Chrome/Safari
  • The latest versions of Java and Flash

Unfortunately Livedrive is not supported on Linux. If you wish to use Livedrive services on Linux, you can transfer your files via FTP, SFTP and Webdav to your briefcase provided you have a Pro Suite account.