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I click the download button in the Download Center, but all that it downloads to my computer are html files.
This is a typical problem of someone using a download manager tool to download from the Download Center. Once Ascentive software has been downloaded and installed, it will speed up the use of your download accelerator/manager downloads.
However, because Ascentive uses an authenticated download system, your download management software can not be used to download Ascentive software. You might use a standard browser such as Internet Explorer or Netscape to download your new software.
Click here for information on getting your software replaced.
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