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Sometimes even the best of us hits a snag along the way. Use these troubleshooting guides if you are having a specific problem. Just click on the item that best describes the trouble you are having.
 
 
 

My computer screen is completely blank.

Your Computer or Montior power switch is set to the off position. Please be sure they are both set to the on position so you can continue using your Ascentive software.
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