webROCKET - Special Usage Tips
For some users of webROCKET, optimizing with the Standard Method may not produce an improvement in performance, and may even increase download time. If this is the case for you, one of webROCKET's alternate optimization methods for your connection type should increase your speed. Each option contains different settings to improve performance based on your connection type. Use whichever optimization method provides you with the fastest download time.
Tip: You can look to see which settings you’ve tried by selecting File --> Optimization History in webROCKET.
If the different QuickOptimization methods for your connection type do not improve your Internet speeds, you might want to experiment with custom settings on the Detailed Optimization panel (Information about how these settings work can be found by clicking on "What Do These Settings Do?" or at Ascentive’s Support Center at guides_webrocket_detailedsettings.phtml).
In order to use a custom setting, load webROCKET and click on the "Detailed Optimization" tab. You can select the suggested MTU, TTL, or RWIN levels with the drop-down boxes or you may select "Custom Value" option and type in new values.
You will still connect at the same rate -- for example, a 28,800 bps connection -- but data will come through the link at a much more efficient rate. Also, the speed trend is usually obvious if you QuickOptimize and then use webROCKET over the next few days. So far, we have a 98% success rate with webROCKET.
If you are using a modem to connect to the Internet, and you have a fax machine plugged in on the same line, it may degrade the quality of your line and slow down your Internet connection. Try unplugging the fax machine to see if it affects your Internet speed.
When evaluating the improvements to your system, you should be sure that you are looking at the total download time, not the modem connection speed or download rate. Windows does not accurately calculate these last two measurements and will not reflect the modifications made by webROCKET. You can test total elapsed time for transfers under approximately the same conditions by using the same time of day and connection speeds to perform these tests.
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