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Errors are rare, but sometimes they do happen. We know you want
to get on with your life and enhancing your online experience with your
Ascentive products. These guides are here to get you back on track right
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The software I downloaded will not install correctly.
If you have not completely downloaded the entire install package, you will see errors when trying to install. Some examples are:
- This file is not the correct size or is corrupt, and is unusable.
- program is not a valid Win32 Application.
- Please insert Disk #2 to continue installation.
- This program has caused an error in Windows and is shutting down.
- QuickTime could not open the file...
- OR, clicking on the downloaded icon does nothing.
Because you have not completely downloaded the installation program (your program download was interrupted), you will need to delete the incomplete install package and download again. You can delete the file by: 1) dragging its icon to your recycle bin; or, 2) clicking the icon once to highlight it and pressing the Delete button on your keyboard.
*Note: Before you install, you must make sure you have successfully downloaded the entire install package or it will not work.
Click here to view file sizes for all of Ascentive products.
If the program that you are attempting to install was purchased, you should be able to download again from your Download Center.
To get to your Download Center, go to http://www.ascentive.com/myorder.
If the program was a gift, go to http://www.ascentive.com/getgift to go to your Download Center.
*Note: If you are unable to download from your Download Center, please click here.
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Replacing and Updating Software
If you would like to download or replace the ActivePak, Greenlight Guardian, PC SpeedScan, PC ScanAndSweep, Spyware Striker, or BeAware, the following links will help you with a new free download (right click and select "Save Target As..."):
The latest update was posted on March 5, 2008.
To view the file sizes and latest versions, see this page.
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[Learn More]
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Download ActiveSpeed
English Version:
7.0.8
9.62 MB (10,092,544 bytes)
Release Date: March 3, 2008
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Download ActiveSpeed
Nederlands Versie:
7.0.8
10.5 MB (11,034,624 bytes)
Versie Datum: Maart 5, 2008
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Download ActiveSpeed
Deutsche Version:
7.0.8
10.8 MB (11,325,440 bytes)
Freigabe Datum: März 3, 2008
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Descargar ActiveSpeed
Español Versión:
7.0.8
10.9 MB (11,513,856 bytes)
Fecha del Lanzamiento: Marcha 3, 2008
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[Learn More] |
Download ScanAndSweep
English Version:
7.1.2
9.75 MB (10,223,616 bytes)
Relesased March 3, 2008
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Download ScanAndSweep
Nederlands Versie:
7.1.2
10.4 MB (10,985,472 bytes)
Versie Datum: Maart 5, 2008
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Download ScanAndSweep
Deutsche Version:
7.1.2
10.7 MB (11,255,808 bytes)
Freigabe Datum: März 3, 2008
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Descargar ScanAndSweep
Español Versión:
7.1.2
10.7 MB (11,251,712 bytes)
Fecha del Lanzamiento: Marcha 3, 2008
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[Learn More] |
Download Spyware Striker
English Version:
7.0.6
12.7 MB (13,340,672 bytes)
Release Date: March 3, 2008
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Download Spyware Striker
Nederlands Versie:
7.0.9
12.6 MB (13,238,272 bytes)
Versie Datum: Maart 5, 2008
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Download Spyware Striker
Deutsche Version:
7.0.9
12.9 MB (13,578,240 bytes)
Freigabe Datum: März 3, 2008
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Descargar Spyware Striker
Español Versión:
7.0.9
13.1 MB (13,770,752 bytes)
Fecha del Lanzamiento: Marcha 3, 2008
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[Learn More] |
Download SpeedScan
English Version:
7.1.0
10.1 MB (10,596,352 bytes)
Release Date: March 3, 2008
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Download SpeedScan
Nederlands Versie:
7.1.0
10.0 MB (10,547,200 bytes)
Versie Datum: Maart 5, 2008
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Download SpeedScan
Deutsche Version:
7.1.0
10.3 MB (10,833,920 bytes)
Freigabe Datum: März 3, 2008
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Descargar SpeedScan
Español Versión:
7.1.0
10.3 MB (10,829,824 bytes)
Fecha del Lanzamiento: Marcha 3, 2008
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Most people are able to download from these locations right away. If you have trouble downloading from this server, you're probably accessing the net during peak time -- you will probably have better luck in the early morning or later in the evening. We suggest trying several times over the next few days, and if you still don't successfully get the install package, let us know, and we will email you a copy.
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Can't Find What You
Are Looking For?
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Copyright © 1998-2008
Ascentive and its licensors. All rights reserved.
Windows is a registered trademark of Microsoft Corporation.
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