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Contact Our Billing Hotline
Call us at 1-215-320-6000 (Option 1) for billing questions only.
For all other questions, please contact by email or Live Chat. We will email you a complete, detailed answer to your question that would not be possible to give on the telephone.
Thank you for your understanding!
| Our Billing Hotline hours are: |
| Monday through Friday | - | 9:00 am to 7:00 pm EST |
You can call while we are closed!
For date-sensitive issues regarding subscriptions or trial periods, the date of your call or email will be considered the official date of your request (even if Ascentive is closed).
If you call after hours, please leave us a detailed message of how we can assist you. Be sure to leave your name, email address, and the last six (6) digits of the card number used so we can match the call to your order.
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