Product Support FAQs Error Messages Download Center Contact Us

Frequently Asked Questions

End User License Agreement (EULA)
and the Extended Download Service (EDS)

When you place your order with Ascentive, you agree to the terms and conditions in the End User License Agreement (EULA). These terms were created and listed to help protect both you and Ascentive and to clarify your customer rights. If you have questions regarding your rights about software replacements, subscription terms, cancellations, etc., your answer is probably located in the EULA. Of course, if you can't find your answer or are still unsure, please contact us at any time.

If you have placed an order or installed the software, you have already agreed to these terms.

You may review the End User License Agreement (EULA) at any time at the following page:

Additionally, the Extended Download Service (EDS) terms are listed here: