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Getting Errors Fixed

Error 10000

Error 10000 is caused by a Windows memory management problem. This error was not caused by a fault in your Ascentive program. Instead, your operating system is having memory management issues which caused your Ascentive program to shut down.

Unfortunately, this means there is no possible fix or patch for your software since it is not your software this is causing the problem. However, most customers report that this error is rare and usually seen only once. Restarting your computer will most likely eliminate any memory problems going on.

If you continue to see this error, you may have a bigger problem with your system requiring you to see a computer repair specialist.

Example Report:

Service::ActiveSpeed
Problem::Access Violation: the instruction at '0x77C47FD4' attempted to 'read' data at address '0x14CF2000'
Procedure::UpdateIcon at line 150
Module::frmScan
Error::10000
Your Os::Windows XP
Version::7.1.6
Date::10/06/2005 10:38:47

Common Problems

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  • If your program created an
    Error Report, please Copy and Paste the report to us. The report will tell us exactly how and why the error occurred, and what version of the software you are running.

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